FOR ITERNATURA, TOURISM IS ESSENTIALLY, AN ACT OF COMMUNICATION BETWEEN A REGION OR AREA, A SPACE, A HERITAGE AND THOSE THAT VISIT THEM.
These are the components for designing tourist spaces, which has changed over time according to the techniques used to build them. Furthermore, the advent of new technologies brings new ways of interacting with our environment, such as constant connection to sources of information, geolocation and augmented reality.
These technologies are reshaping tourist spaces and therefore making new capacities for experience and meaning possible in order to understand, interpret, discover and relate to our environment.
These tools allow us to design unprecedented spaces (place + communication) of cultural (and leisure) experiences that are structured around new narratives by highlighting emerging heritages and opening up a field for exploring and building.
In this context, we could say that communication obeys new laws and that participation and networks have acquired an extraordinary role. We must take that into account to meet the challenge and use other ways of communicating and interacting.
Our approach is based on transmedia storytelling, a technique to convey and relate an experience across multiple platforms and formats used in current digital technology. In other words, we employ various new tools of communication (Internet, apps, etc.), using storytelling and games as tools to get users involved and provoke or encourage their participation. From the standpoint of production, this means creating content that involves the audience by using techniques that enrich their tourist experience.